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Qualfon to Inaugurate New Site in Cagayan de Oro, Philippines
Highland Park, Michigan – May 16, 2024 – Qualfon, a leading global business services provider, is pleased to announce the inauguration of its new CX center in Cagayan de Oro, Philippines. Qualfon’s...
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Qualfon and Accurity Solutions Forge Partnership to Set Industry Standards in...
Highland Park, Michigan – June 20, 2024 – Qualfon, a leading global provider of business services, is excited to announce a strategic partnership with Accurity Solutions, a prominent leader in trust...
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Qualfon Names Ian Jones as First Chief Marketing Officer
Highland Park, Michigan, USA – August 15, 2024 – Qualfon, single source provider of world-class Customer Experience solutions, proudly announces the appointment of Ian Jones as its inaugural Chief...
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Qualfon Celebrates Notable Advancement in the 2024 Everest Group CXM Services...
Highland Park, Michigan, USA – September 10, 2024 – Qualfon, a leading provider of world-class Customer Experience solutions, is proud to announce its continued success as a Major Contender in the...
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CFO’s Guide to Outsourcing: Maximizing Financial Efficiency for Your Contact...
September 24, 2024 Why Outsourcing Your Contact Center Makes Financial Success Today, delivering business performance that supports growth and improves margins can come down to some simple but...
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Case Study: Accent Neutralization Solution Increases CX Satisfaction by 3.65%
Challenge When our US-based utility client decided to move offshore, there was understandable apprehension about their customers’ reactions to non-native speakers. The client wanted to ensure that...
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The Future of Micro-Fulfillment: How Qualfon is Redefining E-commerce...
Leveraging Flexibility, Integration, and Strategic Partnerships to Optimize Micro-Fulfillment in E-commerce Introduction: Meeting End Customer Expectations for Fast Deliveries E-commerce has...
View ArticleQualfon Acquires Certain Rainbow Graphics’ Assets, Expanding Client Services...
Highland Park, Michigan, USA – December 9, 2024 – Qualfon, single source provider of world-class Customer Experience solutions, announced the acquisition of select client relationships and related...
View ArticleQualfon Data Services Group Earns URAC Accreditation in Health Contact Center...
Highland Park, Michigan, USA – December 12, 2024 – Qualfon Data Services Group, LLC is proud to announce that it has earned URAC accreditation for Health Contact Center Accreditation: NCP, Version 6.0...
View ArticleQualfon Earns Great Place To Work® Certification in the Philippines for the...
Highland Park, Michigan, USA – December 18, 2024 – Qualfon, a global leader in delivering omnichannel customer experiences and business process outsourcing solutions, is proud to announce its...
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